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Terms & Conditions

These Terms govern your relationship with the operator of the online casino services provided via the website horys.casino for the localized project Horus Casino (the "Site"). These Terms are effective as of 6 November 2025 and form a legally binding agreement between you and Mirage Corporation N.V. when you access or use the Site.

Mirage Corporation N.V., a company established under the laws of Curaçao with registration number 132869 and registered address at Fransche Bloemweg 4, Willemstad, Curaçao (the "Operator"), offers the gaming services on the basis of an online gambling sublicense 8048/JAZ2014-037 issued by Antillephone N.V. under the laws of Curaçao. The Operator does not hold a licence from the United Kingdom Gambling Commission ("UKGC"), is not authorised or regulated by the UKGC, and the Site is not intended for, and must not be used by, persons located in the United Kingdom or in any other prohibited jurisdiction.

Definitions

For the purposes of these Terms, the following definitions apply:

  • Operator: Mirage Corporation N.V., registration number 132869, registered at Fransche Bloemweg 4, Willemstad, Curaçao, operating the Site under Curaçao licence 8048/JAZ2014-037, together with any payment processing subsidiaries, including Mirage Ent. Corporation (Cyprus) Limited, Menandrou 4, Fregata House, 1st floor, Flat/Office 101, 1066, Nicosia, Cyprus.
  • Site: The online gambling platform accessible at horys.casino and any related subpages and localized projects, including Horus Casino.
  • User or you: Any natural person who accesses, registers for, or uses the Site, whether or not they create an Account or place a Bet.
  • Player: A User who has successfully completed registration, been accepted by the Operator, and holds an active Account on the Site.
  • Account: A personal, single-user player account opened and maintained with the Operator via the Site for the purpose of participating in Games and managing funds.
  • Games: Any casino, live casino, slot, table, crash, or other gambling products made available on the Site from time to time.
  • Bet or Wager: Any sum of money or bonus funds staked by a Player on the outcome of a Game offered on the Site, once accepted by the Operator's servers.
  • Bonus: Any promotional benefit, including bonus money, free spins, cashback, loyalty rewards, or similar incentives credited to a Player by the Operator under specific conditions.
  • Bonus Funds: Any non-withdrawable funds credited as part of a Bonus, which are subject to wagering or other conditions before conversion to Real Money.
  • Real Money: Funds deposited by the Player, or derived from play with such funds or with fully cleared Bonuses, which are not subject to further wagering requirements.
  • Restricted Territories: Jurisdictions in which the Operator does not permit the creation or use of Accounts, including, without limitation, the United Kingdom and any other country listed as restricted on the Site from time to time.
  • KYC (Know Your Customer): The identity verification procedures required by the Operator to confirm a Player's identity, age, residence, and source of funds as part of anti-money laundering and responsible gambling obligations.
  • Payment Method: Any card, e-wallet, bank account, voucher, crypto wallet, or other instrument used to deposit or withdraw funds to or from the Account.
  • Privacy Policy: The Operator's privacy policy available at https://horys.casino/en/privacy-policy, as amended from time to time.
  • Bonus Terms: The Operator's bonus-specific terms available at https://horys.casino/en/bonus-terms, which apply in addition to these Terms whenever a Bonus is claimed.
  • Force Majeure: Any event or circumstance beyond the reasonable control of the Operator, including but not limited to natural disasters, war, acts of governmental authorities, failures of internet or telecommunications, or widespread technical failures.

Account Registration

Eligibility and Age Verification

  • Minimum age: You may open an Account only if you are at least 18 years old or above the minimum legal gambling age in your jurisdiction, whichever is higher. The Operator strictly prohibits underage gambling.
  • Restricted Territories: The Site is not intended for, and Accounts must not be opened or used by, individuals who are resident in or physically located in the United Kingdom or any other Restricted Territory. If you are in the UK, you must not register, deposit funds, or place Bets.
  • Legality of use: You are solely responsible for ensuring that accessing and using the Site is lawful in the country from which you do so. The Operator does not provide legal advice and accepts no liability if you use the Site in breach of applicable laws.
  • One Account policy: Each individual may hold only one Account on the Site. Opening multiple Accounts may result in suspension, closure, and forfeiture of Bonuses and winnings derived from duplicate Accounts.

Registration Process and KYC

  • Registration data: To open an Account, you must complete the online registration form and provide accurate and complete information, including your full name, date of birth, country of residence, email address, and any other details requested.
  • Email verification: You must verify your email address by following the activation link sent to you. The Operator may restrict access or withdrawals until email verification has been completed.
  • KYC documentation: At any time, and in any event before processing withdrawals or where legally required, the Operator may request KYC documents, which may include: a copy of your valid government-issued ID, proof of address, proof of ownership of Payment Methods, source-of-funds evidence, and any other documents reasonably required to comply with anti-money laundering and counter-terrorist financing obligations.
  • Verification checks: The Operator may conduct electronic checks and use third-party providers to verify your age, identity, and location. If it cannot verify your eligibility or reasonably believes you are in a Restricted Territory, your Account may be suspended or closed and, where required by law, funds may be returned or withheld.

User Obligations and Account Security

  • Accuracy of data: You must keep your registration information truthful, accurate, and up-to-date at all times. You must promptly update any changes, including your address and contact details.
  • Password and access: You are responsible for maintaining the confidentiality of your login credentials. Any activity carried out under your username and password will be deemed to have been carried out by you. You must immediately notify [email protected] if you suspect unauthorised access.
  • Use of the Account: Your Account is for personal, non-commercial use only. You must not allow any third party to access or use your Account, nor use the Site on behalf of any other person.
  • Self-exclusion and limits: The Operator offers internal responsible gambling tools, including deposit limits, loss limits, and self-exclusion as described at https://horys.casino/en/responsible-gaming. The Site is not part of GamStop or any UK-operated exclusion scheme, and UK regulatory protections do not apply.
  • Consequences of breach: If you provide false information, breach these Terms, or use the Site from a Restricted Territory (including the United Kingdom), the Operator may suspend or close your Account, void Bets, cancel Bonuses, and, where appropriate, report the matter to authorities or regulators.

Betting & Gameplay Rules

Placing Bets and Game Participation

  • Bet acceptance: A Bet is considered placed and valid only once it has been received and accepted by the Operator's servers and recorded in the Operator's systems. If a discrepancy arises between your on-screen balance and the Operator's records, the Operator's records will prevail.
  • Minimum and maximum stakes: Each Game may specify its own minimum and maximum Bet limits. It is your responsibility to check the Game rules before placing a Bet. The Operator may adjust limits, apply table limits, or set player-specific limits at its discretion.
  • Game rules: Each Game is governed by its specific rules as displayed within the Game client or in the help section. By participating in a Game, you confirm that you have read and understood the applicable rules.
  • Time of Bet: Bets must be placed before the relevant Game round starts. Bets placed or attempted after the start of a round, due to delay or otherwise, may be rejected or voided.

Modification, Cancellation, Voids

  • Player cancellations: Once a Bet has been accepted by the Operator's systems, it cannot usually be cancelled or amended by the Player. Any exceptions will be clearly indicated within the Game interface.
  • Operator corrections: The Operator reserves the right to void or adjust Bets retroactively where a Bet has been accepted, or a payout calculated, as a result of a technical error, misconfiguration, obvious mistake, or rule breach (including but not limited to incorrect odds, malfunctioning game rounds, or RNG failures).
  • Technical failures: In case of system or Game malfunction, Bets and payouts affected by such malfunction may be declared void. Where practical, the stake associated with such Bets may be returned to the Player's Account.
  • Disconnection: If you are disconnected during a Game, the outcome will be determined by the Operator's systems based on the completed Game round according to the Game rules. Your balance will be updated accordingly when you reconnect.

Conduct, Fair Play, and Live Casino

  • Prohibited behaviour: You must not engage in any fraudulent, collusive, or manipulative behaviour, including but not limited to multi-accounting, chip-dumping, arbitrage in breach of Game rules, bonus abuse, use of automated software (bots), or exploitation of technical glitches.
  • Live casino etiquette: In live casino Games and chats, you must treat dealers and other Players with respect. Any abusive, racist, sexist, threatening, or otherwise offensive language or behaviour is strictly prohibited and may lead to chat restrictions, Account suspension, or closure.
  • Non-UK protections: The fairness of Games is supported by the Operator's RNG and suppliers' certifications where applicable, but the Site is not regulated by the UKGC. UK players do not benefit from UKGC testing, GamStop, or UK dispute resolution frameworks when using the Site, and are not permitted to play if located in the UK.
  • Operator's rights: The Operator may void or refuse a Bet, cancel participation in a Game, or remove chat access if it reasonably believes that you have breached these Terms, attempted to exploit a Game, or played from a Restricted Territory.

Bonus Terms

Bonus Activation and Wagering Requirements

  • Activation: Bonuses may be credited automatically upon qualifying deposits, upon entry of a bonus code, or by explicit opt-in on the promotions page. The conditions for each Bonus (e.g. minimum deposit, game eligibility, expiry) are described in the relevant offer and in the Bonus Terms at https://horys.casino/en/bonus-terms.
  • Wagering: Unless stated otherwise, deposit Bonuses and related winnings are subject to wagering requirements expressed as a multiple of the Bonus (or Bonus plus deposit). You must complete the specified wagering within the indicated timeframe before Bonus Funds can be converted into Real Money and withdrawn.
  • Contribution of Games: Different Games may contribute differently towards wagering requirements or may be excluded altogether. For example, some table games, live casino Games, or low-risk betting patterns may contribute at a reduced rate or 0%. The specific contribution table is available in the Bonus Terms.
  • Time limits: Each Bonus is subject to an expiry period, such as a requirement to complete wagering within a specified number of days from activation. Unused or uncleared Bonuses after the expiry may be removed, together with any winnings derived solely from such Bonus Funds.

Prohibited Actions and Bonus Abuse

  • Abusive strategies: You agree not to engage in Bonus abuse, including but not limited to: hedging Bets across different accounts or sites, placing minimal-risk Bets to clear wagering, using multiple Accounts, colluding with others, or exploiting obvious errors in Bonus configuration.
  • Maximum bet while wagering: Certain Bonuses impose a maximum Bet per spin, hand, or round while wagering is in progress. Exceeding the maximum Bet may lead to confiscation of Bonus Funds and associated winnings, at the Operator's discretion.
  • Game restrictions: Some Games may be excluded from Bonus play or may be restricted until wagering is completed. Attempting to circumvent Game restrictions, including through VPNs or similar tools, is prohibited.
  • Country and regulatory restrictions: Bonuses are not offered to Users located in Restricted Territories, including the United Kingdom. If it is determined that you have claimed or used a Bonus while in a Restricted Territory, the Operator may cancel the Bonus and void any related winnings.

Combining Promotions and Changes

  • One promotion at a time: Unless explicitly stated in the relevant offer, Bonuses cannot be combined. Only one active deposit Bonus may apply to your Account at any given time.
  • Cashback and loyalty rewards: Cashback, loyalty points, and VIP rewards may be subject to separate conditions, including wagering, accrual, and redemption rules, which are set out in the Bonus Terms or in the dedicated loyalty documentation on the Site.
  • Changes and removal: The Operator may amend, suspend, or withdraw any Bonus or promotion at its discretion, provided that such change does not affect Bonuses already accepted and not yet completed, except where required by law or to prevent fraud or abuse.
  • Precedence of documents: In case of conflict between these Terms and any specific Bonus offer or the Bonus Terms, the specific Bonus offer and the Bonus Terms will prevail in relation to that promotion, to the extent permitted by applicable law.

Payments & Withdrawals

Deposits

  • Available methods: The Site may support deposits via payment cards, e-wallets, bank transfers, vouchers, and selected cryptocurrencies, as made available from time to time. Availability depends on your country of residence, Payment Provider policies, and internal risk assessments.
  • Ownership of methods: You may only use Payment Methods that are registered in your own name. The Operator may request proof of ownership and may void transactions and Bets made using third-party Payment Methods.
  • Credit cards and UK rules: The Operator is not licensed by the UKGC and is not bound by UK-specific payment card restrictions. If you are in the United Kingdom, you must not use the Site, and you remain solely responsible for complying with any card issuer and local legal restrictions concerning gambling payments.
  • Deposit limits and fees: Minimum and maximum deposit amounts may apply and are displayed in the cashier. The Operator may apply reasonable processing fees or pass on third-party charges, which will be disclosed where applicable.
  • Availability of funds: Deposited funds are usually credited to your Account promptly once confirmed by the Payment Provider. The Operator is not responsible for delays caused by banks, e-wallets, blockchain networks, or other intermediaries.

Withdrawals

  • Withdrawal conditions: You may request withdrawals of Real Money balances, subject to completion of any applicable wagering requirements, KYC checks, and anti-money laundering controls. The Operator may limit withdrawals to the Payment Method(s) used for deposits, where practicable.
  • Processing times: The Operator aims to review and process withdrawal requests within a reasonable period, typically within a few business days, but exact times depend on internal checks and Payment Provider procedures.
  • Limits and instalments: The Operator may impose daily, weekly, or monthly withdrawal limits, and may process large withdrawals in instalments to comply with risk and anti-money laundering policies.
  • Verification requirements: The Operator may withhold processing of a withdrawal until all requested KYC documentation has been received and satisfactorily reviewed. Failure to provide such documentation may result in cancellation of the withdrawal and possible Account suspension.
  • Non-UK protections: Player funds are not protected by UKGC fund segregation rules or UK deposit protection schemes. Any balances held in your Account are maintained under Curaçao regulation, and you acknowledge the associated risks when depositing.

Refunds, Chargebacks, and Crypto

  • Refund policy: Bets that have been validly placed and Games that have been completed cannot generally be refunded. In cases of Game malfunctions or errors, the Operator may void affected Bets and, where appropriate, return stakes to your Account.
  • Chargebacks: You agree not to request chargebacks or payment reversals without first contacting [email protected] to resolve any issue. Unjustified chargebacks may lead to Account suspension, recovery of funds, and reporting to Payment Providers and relevant authorities.
  • Crypto transactions: Where cryptocurrencies are supported, you accept the inherent risks of volatility, transaction delays, and network fees. The Operator credits your Account based on the exchange rate and value confirmed at the time of processing. Crypto transactions may be irreversible.
  • Currency and conversion: The Account may be maintained in one or more supported currencies, as offered on the Site. Currency conversion, where applicable, may be performed at prevailing rates, and the Operator is not responsible for exchange rate fluctuations.

Limitation of Liability

Operator's Obligations and Fairness

  • Provision of services: The Operator will provide the Site and Games using reasonable skill and care, and will endeavour to ensure that the Games operate fairly and in accordance with their published rules.
  • Technical integrity: The Operator uses random number generators (RNGs) and relies on its suppliers' technical solutions to determine game outcomes. While the Operator takes reasonable steps to test and audit Games, it is not regulated by the UKGC and its systems are not subject to UKGC technical standards.
  • Accuracy of information: The Operator endeavours to keep information on the Site accurate and up-to-date but does not guarantee that the Site, Games, or promotional content are free from errors, omissions, or interruptions.

Exclusions and Limitations

  • No guarantee of uninterrupted access: The Site and Games are provided "as is" and "as available". The Operator does not warrant that access will be uninterrupted, timely, or error-free, nor that defects will be corrected immediately.
  • Scope of liability: To the maximum extent permitted by applicable law, the Operator, its affiliates, officers, employees, and agents shall not be liable for any indirect, incidental, punitive, or consequential losses, including loss of profits, data, or reputation, arising out of or in connection with your use of the Site.
  • Maximum compensation: The Operator's total aggregate liability to you in respect of any single incident or series of related incidents shall not exceed the greater of: (i) the amount of the relevant Bet or Wager placed by you in relation to the incident; or (ii) the amount actually paid by you to the Operator in the 30 days preceding the incident, subject always to applicable law.
  • User equipment and connectivity: The Operator is not responsible for any damage or loss caused by failures of your hardware, software, internet connection, or telecommunications services, nor for any incompatibility of the Site or Games with your device.
  • Illegal use and Restricted Territories: The Operator accepts no liability for any consequences arising from your breach of local laws, including using the Site from a Restricted Territory such as the United Kingdom. You are solely responsible for verifying the legality of online gambling in your jurisdiction.
  • Non-excludable rights: Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.

Intellectual Property Rights

Ownership of Content and Software

  • Operator's and licensors' rights: All intellectual property rights in and to the Site, including but not limited to software, source code, algorithms, databases, graphics, logos, trademarks, trade names (including Horus Casino), text, audio, video, and other content, are owned by the Operator or its licensors and are protected by copyright and other intellectual property laws.
  • Limited licence: Subject to your compliance with these Terms, the Operator grants you a limited, personal, non-exclusive, non-transferable licence to access and use the Site and Games solely for your personal entertainment and non-commercial purposes.

Restrictions and Enforcement

  • Prohibited uses: You must not copy, reproduce, modify, adapt, translate, reverse engineer, decompile, disassemble, distribute, transmit, display, or perform any part of the Site or its software, except to the extent expressly permitted by applicable law and only after notifying the Operator in advance.
  • Trademarks: You may not use any trademarks, trade names, logos, or branding appearing on the Site, including "Horus Casino", without the prior written consent of the Operator or the relevant rights holder.
  • User-generated content: If you submit feedback, suggestions, or other content to the Operator, you grant the Operator a worldwide, royalty-free, irrevocable licence to use, reproduce, and adapt such content for any purpose connected with the operation or improvement of the Site.
  • Infringement consequences: Any unauthorised use of the Site's intellectual property may result in civil and/or criminal liability, Account closure, and legal action to protect the Operator's and its licensors' rights.

Privacy & Data Protection

Data Processing Framework

  • Privacy Policy: The collection, use, storage, and disclosure of your personal data in connection with the Site are governed by the Privacy Policy available at https://horys.casino/en/privacy-policy, which forms an integral part of these Terms.
  • Compliance: The Operator processes personal data in accordance with applicable data protection laws, which may include the EU General Data Protection Regulation (GDPR) to the extent applicable. By using the Site, you acknowledge that your data may be processed in Curaçao, Cyprus, and other jurisdictions where the Operator or its service providers are located.
  • Purposes: Personal data is processed for purposes including Account creation and management, KYC and anti-money laundering checks, payment processing, responsible gambling measures, game provision, customer support, security, and compliance with legal obligations.

Your Rights and Security

  • Rights: Subject to applicable law, you may have rights to access, rectify, erase, restrict, or object to the processing of your personal data, and to data portability. Details on how to exercise these rights are provided in the Privacy Policy.
  • Security measures: The Operator implements appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or misuse. However, no system is entirely secure, and the Operator cannot guarantee absolute security of transmissions over the internet.
  • Retention: Personal data is retained for as long as necessary to fulfil the purposes for which it was collected and to comply with legal, regulatory, and reporting obligations, including anti-money laundering and responsible gambling requirements.

Changes to Terms

Amendments and Updates

  • Right to amend: The Operator may amend these Terms from time to time, for example to reflect changes in law, regulatory guidance, technical requirements, or business practices.
  • Notification: Where changes are material, the Operator will take reasonable steps to notify you, such as by email to the address registered to your Account and/or by displaying a prominent notice or banner on the Site indicating the updated effective date.
  • Review of changes: You are responsible for regularly reviewing these Terms. The latest version will always be available at https://horys.casino/en/terms-and-conditions or the corresponding Terms page for Horus Casino.

Acceptance and Disagreement

  • Continued use: Your continued access to or use of the Site after the updated Terms become effective will constitute your acceptance of the changes.
  • Right to discontinue: If you do not agree with the updated Terms, you must immediately stop using the Site, cancel any outstanding Bets where cancellation is still possible, and contact [email protected] to request closure of your Account and withdrawal of any eligible Real Money balance.
  • Historical versions: The Operator may, upon request, provide you with a copy of previous versions of the Terms that applied to your use of the Site at an earlier time, subject to reasonable availability and retention limits.

Termination & Suspension

Termination by the Player

  • Closure request: You may request closure of your Account at any time by contacting customer support via live chat or email at [email protected]. The Operator will process such requests within a reasonable time.
  • Withdrawals on closure: Upon closure, any remaining Real Money balance (excluding Bonus Funds or balances subject to investigation) will be paid out to you, subject to completion of KYC checks and satisfaction of any outstanding obligations, including chargeback investigations.
  • Self-exclusion: If you request self-exclusion via the responsible gambling tools or customer support, the Operator will endeavour to block your access for the requested period. This self-exclusion is specific to the Operator's sites and does not extend to external schemes such as GamStop.

Suspension and Termination by the Operator

  • Grounds for action: The Operator may suspend or terminate your Account, block access to the Site, withhold funds, or void Bets where it reasonably suspects or confirms: breach of these Terms, underage gambling, use of the Site from a Restricted Territory (including the United Kingdom), fraud or attempted fraud, money laundering or terrorist financing, chargebacks, use of third-party Payment Methods, bonus abuse, or other unlawful conduct.
  • Investigation: During an investigation, the Operator may restrict access to your Account, freeze balances, and delay withdrawals. You may be asked to provide additional information or documentation to resolve the matter.
  • Outcome and funds: If, after investigation, a breach is confirmed, the Operator may close your Account, confiscate Bonus Funds and illegitimately obtained winnings, and, where legally required or appropriate, return remaining Real Money deposits or transfer funds to relevant authorities.
  • Notice: Where permitted by law, the Operator will endeavour to notify you of suspension or termination and, if possible, the underlying reasons. However, it may be prohibited from providing detailed information in certain cases, for example where anti-money laundering rules apply.

Governing Law & Jurisdiction

Applicable Law

  • Curaçao law: These Terms, and any dispute or claim arising out of or in connection with them or their subject matter, are governed by and shall be interpreted in accordance with the laws of Curaçao, without regard to conflict-of-law principles.
  • Non-UK regulatory status: The Operator is licensed under Curaçao law by Antillephone N.V. (licence 8048/JAZ2014-037). It is not licensed by the UK Gambling Commission, cannot lawfully provide remote gambling services targeted at the UK, and is not subject to UKGC regulations, GamStop, or UK-approved alternative dispute resolution (ADR) schemes. Persons located in the United Kingdom must not use the Site.
  • Mandatory consumer rights: Nothing in these Terms affects any mandatory consumer protection rights available to you under the laws of your country of residence, to the extent those rights apply notwithstanding the choice of Curaçao law. However, if you are resident or located in a Restricted Territory, including the United Kingdom, you are not permitted to use the Site.

Dispute Resolution

  • Internal complaints: If you have a complaint, you should first contact customer support via live chat or email at [email protected], providing your Account details and full information about the issue. The Operator will investigate and aim to respond within a reasonable time.
  • Escalation to licensing authority: If you are not satisfied with the resolution, you may escalate your complaint to the licensing authority associated with the Curaçao Antillephone licence by contacting [email protected]. This process is operated by or on behalf of Antillephone N.V.
  • ADR and UK players: The Curaçao complaints process is not a UKGC-approved ADR mechanism and may not provide the same level of protection as ADR schemes mandated for UK-licensed operators. Any decisions made through such channels may not be binding under UK law.
  • Courts: Subject to any applicable mandatory consumer rights, you and the Operator agree that the courts of Curaçao shall have non-exclusive jurisdiction over any dispute arising out of or relating to these Terms or your use of the Site.
  • Licence verification: Information regarding the Operator's Curaçao licence may be accessible via the Antillephone validator at https://validator.antillephone.com/validate?domain=horys.casino, although the Operator cannot guarantee the ongoing accuracy or availability of third-party websites.

Contact Information

Customer Support

  • Live chat: 24/7 customer support is available via the live chat widget on the Site, which is generally the fastest way to resolve day-to-day queries and minor issues.
  • Email support: You can contact the support team at [email protected] for assistance with Accounts, payments, technical issues, and general questions. Typical response times range from a few hours up to 24 hours.
  • Telephone: No telephone support is currently provided. All support is delivered via live chat and email.

Regulatory and Corporate Contacts

  • Operator's registered address: Mirage Corporation N.V., Fransche Bloemweg 4, Willemstad, Curaçao.
  • Payment processing subsidiary: Mirage Ent. Corporation (Cyprus) Limited, Menandrou 4, Fregata House, 1st floor, Flat/Office 101, 1066, Nicosia, Cyprus (handles certain payment processing services on behalf of the Operator).
  • Licensing authority complaints: For unresolved disputes after using the Operator's internal complaints process, you may contact the Curaçao licensing authority associated with Antillephone N.V. at [email protected].
  • Website: Further information, including the current version of these Terms, the Bonus Terms, Privacy Policy, and Responsible Gaming Policy, is available at https://horys.casino.